We're approaching our 45K service interval, the car is out of warranty, I'm not a fan of the dealership, and we have a great local independent shop who could probably do with the business. The real issue is the dealership - they don't give me confidence at all and they don't seem to keep records of what they've done to the car. The one thing that has kept me there is the possibility that the car might need a firmware update of some kind, but when I think about it I don't think we've ever had or needed an update.
OTOH we have a wonderful local indie shop that I've been taking our Volvos to for 20+ years, including our current second car. Servicing the car myself is not an option, but I'd be interested in hearing the experiences of members who get their XC70s serviced at an independent. In particular, have you missed any aspect of the service at the indie that was normally available at the dealership, for example a firmware upgrade?
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