I'm wondering if I could see what your letter states. I'm also wondering if I can go ahead and submit my paperwork to get reimbursed for my faulty ETM with the info given in your letter. Is it just a form letter? Or does it have a code or account number specifically assigned to you? Anyway, if you could post an attachment, that would sum it up for me and possibly get me started on the road to reclaim my $1200.
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