The ABS unit on my 1998 XC70 AWD was not functioning. I sent it to Victor Rocha in December of 2017, he tested it and told me it was fine in January of 2018, and that he was going to send it back to me. To this day (May 29, 2018)—after sending multiple emails, a letter and voice mails—he still still hasn't returned my ABS unit.

He refuses to call me back, email me, or contact me in any way. I had my mechanic finally reach him by phone and he claimed he didn't know anything about it but would look into it and call him back. That was several weeks ago and he hasn't called my mechanic back, and we try to call Victor again, he sends our calls to voice mail.

I have email documentation of his 'limited' communication with me.