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  1. #1
    Join Date
    Mar 2010
    Arlington, VA

    Default Oil Change: Dealer vs. Others

    Recently purchased my fifth Volvo, (2012 XC70) from a major Volvo dealership and until now I've pretty much taken care of oil changes in advance of their recommended schedule, but my new service adviser at the dealership suggested there is no need to bring it in until the service light comes on, and then plan on staying for an hour and a half so they can inspect the entire vehicle to determine if other issues need to be addressed.

    While I'm sure there is no way of telling whether this approach is merely another money-maker for the dealer, or a sincere effort on their part to do the right thing, I have instead been fairly happy taking my most recent car (2004 XC70) to a shop that primarily handles SAABs, but also Volvos. Yet I still feel a little unsure that their skilled technicians are on top of factors such as specific Volvo transmission or angle gear fluids.

    So far, they seem to have been highly competent (and definitely less expensive), but I've been curious for some time and thought I'd throw this out.

    Thanks - I always appreciate the sound advice I get from this forum.

  2. #2
    Join Date
    Feb 2015
    United States


    The biggest difference to me is whether an actual trained tech will do the oil change or just a lube guy. Most new car dealerships have the lowest guys on the list doing the Lube/Oil/Filter (they like to call it). If/when I know a trained tech will do the LOF I am willing to pay for it, I have had a few times that a skilled eye noticed something before it became an issue. Just having a plain lube tech do the work you'll get the right filter, but not much more.
    Most Indy shops I have been to at least the same trained tech usually does the work, and then they can look around under the car to insure everything is in order.

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