I'd like to know how the OP's problem turned out with regard to getting Volvo to foot the bill for this. Just today, I was informed of the exact same problem on my 2003 XC90 at my 60k service. The bill will be at least $700 for a new carpet and and to unplug the sunroof drains. But I also have an engine light on that may be from water damage too, but that hasn't been nailed down yet so I don't know the charge for that.
I was completely unaware of any water in the cabin, but they said the tech noticed "sloshing: during the test drive.
The also said that the carpet can't be dried out effectively. This sounds fishy to me, but I suppose they don't want me bitching later about odors. Still, I live in a pretty dry area (San Jose) and I wonder if should just take the car back and pull the carpet myself and let it dry outside for a week. Has anyone done this?
I have had no problems with this car until now, but this experience will really leave me sour on Volvo if I have to pay for this. They said that this can happen with any sunroof, but this sure sounds like a bad Volvo design. Also there was no assurance that this won't happen again!
I'm trying to arm myself for demanding they fix this on their dime, but I'm not sure how to go about it. Any help would be appreciated.
Bookmarks