barrysharp
01-30-2003, 11:35 AM
I feel that I've asked this question earlier but simply can't locate it.
However, I'd like to understand what previous OSD folks have done wrt resolving issues at the factory if say the car isn't as per the order sheet.
Let's say my order sheet says "rear 12v outlet -- $25" and I find it's not installed -- what should I do and what can I do?
I'm sure this situation has arisen before and I'm hoping some one can let me know how one should proceed.
My salesperson says "not to worry -- the factory will make it right". Sounds good, but what really happens in parctice?
I don't expect there to be a problem but I'd rather be prepared than not.
However, I'd like to understand what previous OSD folks have done wrt resolving issues at the factory if say the car isn't as per the order sheet.
Let's say my order sheet says "rear 12v outlet -- $25" and I find it's not installed -- what should I do and what can I do?
I'm sure this situation has arisen before and I'm hoping some one can let me know how one should proceed.
My salesperson says "not to worry -- the factory will make it right". Sounds good, but what really happens in parctice?
I don't expect there to be a problem but I'd rather be prepared than not.