Volvo Palisades factory parts - Heads-Up

[Metallo]

Hi all,

I'd like to know if any of you has ordered recently stuff from https://www.palisadesvolvomazdafactoryparts.com
I placed an order on April 18th, after various attempts to contact them via email (and an unanswered call ), Dwayne replied that my package had shipped on April 26th, I asked him the tracking # and he provided it.
To-date, the tracking # reports 'Initiated' and I have been confirmed by Fedex that they were notified of the shipment but never got anything to ship.

In the meantime the website went down and heard nothing from Dwayne: [email protected]

At this point I can only think they shut down the shop and I got cheated.

I just wanted to give all a heads-up and, should you have any additional info, please let me know.

Thanks
Alex

[MacNoob]

Credit card? Dispute the charge and get your money back. Also, you may try PHONING the shop.

edit: it appears their web site at http://www.palisadesvolvo.com/index.htm is active.

[kamiar]

The website is up and running, don't know if they are real deal or not!

[Jeffvh]

It's a real Volvo store, if you're not getting a good tracking number from the parts manager after you call them, escalate by calling the General manager Gabe Levy. If not happy then, call Volvo customer care
Jeff