In praise of Volvo
Short form of story -
Wife's V50 at 7 yrs, 3 mos and 111k miles had the PCV Breather Box fail on a trip to SC. With no Volvo dealer nearby and ignorance of any potential coverage, we had it fixed at the local indie repair shop. It was only after she returned home that I found out the repair was warrantied for 8 yrs/120k miles. One quick phone to Volvo North America, one receipt fax and less than hour later, Tracy with Customer Care made it a point to call us back and notify us that the entire cost of the repair would be reimbursed. Thanks Volvo, it made us feel great about the purchase decision all over again.
1987 Volvo 740 - White (gone)
2005 Volvo V50 - Radio Flyer, aka Lil' Red Wagon(hers)
2007 Volvo XC70 - Ice White (his)